How big is the Bee?
How many cards can I store on the Bee?
How secure is my Radiius Bee?
Bee is equipped with a biometric fingerprint scanner that makes sure you are the one true user of your Bee. You can store multiple fingerprint information and unlock the device any time before using your Bee.
The security of Bee is more nuanced and in layers. It has a biometric fingerprint scanner, it conforms to EMV Co. standards and it uses tokens instead of PAN (or real card numbers) during transactions.
In addition, Radiius does not store any sensitive information on your smartphone. All data communication is encrypted with strong keys end-to-end. We consider these as basic hygiene.
Does my Bee require charging?
What is BeeHive?
BeeHive is a one stop Android/iOS solution that lets you add, delete, update and manage your cards for use with Bee. BeeHive is a safe and secure solution and does not store your complete payment card info anywhere in your phone or outside Bee.
In future, BeeHive plans to include money management and expense tracking solutions as well as advise to the Bee users on where to get the best deals and offers.
Can my Bee connect to more than one smartphone at the same time?
How do I add cards to my Bee?
Do I need a smartphone to use the Bee?
Where can I use my Bee?
Anywhere, everywhere. As long as the retailer you’re paying at has a PoS device that supports contactless payments, your Bee will work flawlessly.
In future, you may be able to use your Bee instead of ID cards that require NFC-security walkthrough, and instead of your regular transit ticket.
How do I make a purchase using Bee?
Look for a terminal that has NFC sign on it.
Unlock the Bee by placing your finger on the sensor.
Bring it close to the terminal and complete the verification (signature, if needed)
I have multiple cards enrolled in my Bee. How do I know which card is being used?
What if my Bee stops working?
I lost my Bee. What should I do now?
Losing anything valuable can be stressful. But you need not worry about misuse of Bee. It has multiple layers of security.
Bee cannot be used without your biometrics. If any unauthorized person tries to use your Bee, it will permanently lock itself after 10 wrong tries.
Next, you can disable all the cards on Bee by using 'Disable all cards' feature in BeeHive. Your physical cards will continue to work.
You can call and ask for a replacement. You will have to pay the cost of a new Bee in your account. Radiius is planning a 24-hour replacement program for most metro locations in the United States.
How do I restore my cards on the replaced Bee?
What if I change my smartphone?
You will need to go through a simple process to link your new smartphone with Bee. As a part of it, we will verify you as the right owner of the Bee. Since, we do not store any payment information on the phone, the process is very secure.
This is where you get the freedom and peace of mind. You are not tied to a phone company or model in order to continue using your Bee.
Can I use Bee to withdraw cash at an ATM?
Can a transaction decline while using the Bee?
How much does a Bee cost?
Can I buy more than one Bee?
How do I pre-order a Bee?
Can I invite friends and family to try the Bee?
When will the Bee ship?
Can I choose any color?
I am outside the US. When can I get my Bee?
Can I change or cancel my perk?
Indiegogo has now made it easier than ever to upgrade your perks. You can now do so on the contributions tab of your Indiegogo profile. See more information on how to do this for Indiegogo here: Indiegogo Support
Regarding cancellations, Indiegogo policy dictates that campaign owners have no ability to adjust perk selections. Backers can upgrade, change, or cancel their perks/rewards at any time on their contributor's profile until the campaign has closed. After the campaign has ended and funds have been disbursed, the campaigners will evaluate such requests will be handled on a case-by-case basis.
How is shipping handled?
How much is shipping and handling?
Is Bee certified by any authority?